SAVVY SAVINGS
Use our tool to check how to avoid broadband and mobile bill increases including Sky, Vodafone and Three
Search for your current provider in our tool below and check how to slash your costs
MORE than 40million mobile and broadband customers in the UK will see their prices rise by up to £42 a year within days, but many can avoid them.
These price hikes, impacting both in-contract and out-of-contract customers, are projected to collectively add an £75million to monthly bills, according to Uswitch.
They're part of what's been dubbed "Awful April" - follow The Sun's series to find out more.
For broadband customers on inflation-linked contracts, the average annual increase will be £21.99.
Those on newer fixed-price contracts could see increases of up to £42 per year.
Ofcom now requires telecom companies to clearly state mid-contract price rises in pounds and pence, rather than linking them to inflation.
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However, the terms of your contract will depend on when it was signed.
For example, EE mobile customers who signed their contract on or after May 10, 2024 will see a monthly increase of £1.50 to their airtime plan.
Meanwhile, those who signed up prior to this date will see their bills rise in line with December's Consumer Price Index (CPI) inflation rate of 2.5%, plus an additional 3.9% - 6.4%.
The good news is that if you're out of contract, you can avoid these price hikes by switching providers.
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Uswitch data, based on Ofcom figures, shows that over nine million households are out of contract on their broadband and a further 33million on their mobile deals.
Switching now can lock in a better deal and bypass the April increases.
CHECK YOUR SPEED: Broadband
How do I check if I'm out of contract?
Mobile customers can check if they’re out of contract by texting "INFO" followed by their date of birth in the format DDMMYY to 85075.
You'll receive a text message confirming whether or not you would incur an "early termination fee".
These fees are only applied to customers who are still within their contract period.
If no early termination fee is mentioned, you can safely assume you're out of contract.
To check if your broadband contract has ended, log into your provider's online account or app, check your latest bill, or contact your provider directly via phone or live chat
Providers are usually required to notify you 10 to 40 days before your contract ends, usually via email, text, or letter.
How can I get the best deal?
If you’re out of contract, there are several steps you can take to reduce your bill and ensure you’re not paying more than necessary.
Firstly, use comparison sites to explore the deals currently available.
It's widely recognised that new customers tend to secure the best offers.
Websites such as MoneySuperMarket and Uswitch allow you to tailor your search based on factors like price, allowances, and provider.
This can help you make an informed decision about whether to renew your contract or switch to another provider.
However, if you're happy with the service you're receiving and don't wish to switch providers, consider haggling for a better deal.
Renewing your contract often leads to significant savings compared to staying on your existing tariff.
Timing your call to negotiate with your provider can also make a difference.
Aim to contact them in the morning, as you're more likely to be one of the first customers they speak to.
Representatives are often fresher and less stressed earlier in the day, which may improve your chances of securing a favourable outcome.
When speaking to your provider, politeness is key.
Customer service representatives are generally more willing to assist callers who are courteous, while they may be less inclined to help those who are rude or aggressive.
It’s also helpful to research other deals on the market before calling, as this knowledge can strengthen your bargaining position.
If your provider remains unwilling to offer a better deal, you can mention your intention to leave.
Companies are often keen to retain customers and may provide a last-minute discount or promotion to persuade you to stay.
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Finally, take the time to investigate social tariffs if you’re receiving certain benefits.
These specially designed plans offer discounted rates to eligible customers, helping to reduce costs further.
Which providers come with no mid-contract price rises?
SEVERAL mobile networks offer plans with no mid-contract price rises.
Here are some networks that typically don't implement mid-contract price rises:
- Asda Mobile: Historically, Asda Mobile has not increased prices mid-contract, but this is not guaranteed.
- Giffgaff: Offers fixed prices for the duration of its 18-month contracts, but 30-day rolling contract prices can change.
- Honest Mobile: Not only avoids price rises, but reduces your monthly bill over time (by up to 30% each month).
- iD Mobile: SIM-only plans are generally protected from mid-contract increases, but handset contracts are subject to price rises.
- Lebara: 12-month contracts have fixed prices for the duration of the contract term.
- Lyca Mobile: Offers fixed prices for its 12-month contracts, with no increases pledged until at least 2026.
- Sky Mobile: Promises fixed prices for the duration of the contract term. However, those out of contract will face price rises.
- Talkmobile: No mid-contract price rises.
- Tesco Mobile: Tesco Mobile customers with a Clubcard Price contract can continue to avoid mid-contract price increases. Other contracts may be subject to price rises.
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